FAQ
ABOUT ISSADA
Founded in 2006 in Brisbane, ISSADA is an Australian-owned boutique makeup brand specialising in advanced formulas that not only enhance the skin's appearance but also treat it.
In 2020, ISSADA introduced its clean cosmeceutical skincare range, Issada Clinical Formula, further reinforcing the brand’s commitment to providing safe, effective ingredients that treat and improve the skin.
ISSADA'S philosophy centers around total skin health and a flawless finish you'll love to wear. To achieve this, ISSADA combines high-quality plant extracts, vitamins, and antioxidants with premium 100% natural minerals like titanium dioxide, iron oxides, and mica in their makeup.
The result? Nourishing makeup that feels light, smooth, and offers beautiful, buildable coverage and maximum color payoff - without compromising the health of your skin.
"We blend the benefits of science, nature, color, and art to create high-performing cosmetics and skincare that are unmistakably ISSADA."
WHY CHOOSE ISSADA MINERAL COSMETICS + SKINCARE?
Great question! The answer is simple: natural, toxic-free cosmetics and skincare are not only clean but also effective.
Traditional skincare and cosmetics are often loaded with chemicals and synthetic ingredients that can harm your skin.
In contrast, Mother Nature provides all the ingredients we need for healthy, radiant skin—so why use harmful chemicals when you can achieve even better results naturally?
At ISSADA, their philosophy is focused on promoting total skin health while delivering a flawless finish you’ll love to wear.
ARE ISSADA COSMECEUTICALS VEGAN?
ISSADA Mineral Cosmetics and Skincare are cruelty-free, vegan, gluten-free, and never tested on animals!
WHY IS MINERAL MAKEUP SO IMPORTANT?
Minerals are the purest elements from the earth, offering protection without irritation. Their natural, light-reflective properties help reduce the appearance of flaws and imperfections, giving the skin a healthy, radiant glow.
ISSADA is formulated with ultra-refined, high-quality natural minerals, combined with pharmaceutical and clinical-grade ingredients (not just cosmetic-grade). This ensures superior performance and skincare benefits.
ISSADA Minerals are uniquely processed: triple-milled and micronized to create perfectly spherical particles of uniform size, resulting in a flawless, smooth, and even application.
Key Benefits of Issada Minerals:
- Pharmaceutical and clinical-grade ingredients to treat, nourish, and soothe the skin.
- Hypoallergenic and dermatologically and ophthalmologically tested.
- Suitable for all skin types, including acne-prone, rosacea, and sensitive skin.
- Natural sunblock properties, protecting the skin from harmful UV light.
- Safe to use after treatments like laser, skin, and injectables.
- Non-comedogenic (won’t clog pores).
- Paraben, talc, mineral oil, and fragrance-free.
- Never tested on animals.
WHY ISSADA COSMECEUTICALS?
With 25 years of experience as a freelance makeup artist and beauty therapist, Megan made the decision in 2020 to introduce ISSADA Cosmeceuticals into her studio.
She wanted to offer her clients a range of mineral makeup that was not only stunning but also free from toxins and beneficial for the skin.
Since then, she hasn’t looked back. Today, all of Megan’s makeup clients enjoy the incredible benefits of ISSADA Mineral Makeup and Skincare.
REFUND POLICY
For hygiene reasons, I am unable to offer refunds on cosmetics and skincare products due to a change of mind.
If you receive a faulty product, I will replace it with an identical item. Please contact me within 7 days of delivery at makeup@megandent.com.au, and ensure you keep your receipt as proof of purchase.
Please note: Shipping charges are non-refundable.
DO YOU SHIP OUTSIDE OF AUSTRALIA?
Unfortunately, this is not available at this time.
ANY MORE QUESTIONS?
Megan is happy to answer any questions you may have. Simply send them to makeup@megandent.com.au.