FAQ
ABOUT ISSADA
Founded in 2006 in Brisbane, Issada is an Australian owned boutique makeup range specialising in advanced makeup which not only covers the skin beautifully but treats the skin too. In 2020 Issada launched its clean cosmeceutical skincare range - Issada Clinical Formula to reinforce the Issada promise of providing safe, effective ingredients to treat and enhance the skin.
Issada's philosophy is to focus on total skin health and a flawless finish that you will love to wear. To achieve this, Issada have carefully selected high-quality plant extracts, vitamins and antioxidants blended with premium 100% natural minerals such as titanium dioxide, iron oxides and mica in their makeup.
The result is nourishing makeup that feels light and smooth, offers beautiful, buildable coverage and maximum colour payoff - without compromising your skin.
"We capture the benefits of science, nature, colour and art to produce high performing cosmetics + skincare that are unmistakably Issada".
WHY USE ISSADA MINERAL COSMETICS + SKINCARE SO GOOD?
This is a great question that we hear all the time. And the answer is simple: use natural and toxic-free cosmetics and skincare because it's clean and it works.
Traditional skincare and cosmetics are often packed with chemicals and synthetic ingredients that can do more harm than good for your skin. The truth is that Mother Nature provides us with all of the ingredients we need for beautiful, healthy, glowing skin- so why use the nasties when you can get the same (and often BETTER) results without them?
Our philosophy is to focus on total skin health and a flawless finish that you will love to wear.
VEGAN + CRUELTY FREE + PARABEN FREE + AUSTRALIA
DO YOU TEST ON ANIMALS?
Issada Mineral Cosmetics and Skincare is 100% cruelty-free.
ARE ISSADA PRODUCTS VEGAN?
Issada Mineral Cosmetics and Skincare is cruelty free + vegan. It is also gluten free!
WHY IS MINERAL MAKEUP SO IMPORTANT?
Minerals are the purest elements of the earth and can protect the skin without irritation. Their powerful, light reflective properties also make flaws and imperfections less visible and give a healthy, natural glow.
Issada is formulated with ultra-refined natural minerals of the highest quality and purity combined with pharmaceutical and clinical grade ingredients (not merely cosmetic grade).
Issada Minerals are uniquely processed. They are triple-milled and then micronised to ensure all particles are completely spherical and exactly the same size. The result is a flawless, ultra-smooth and consistent application.
- Pharmaceutical and clinical grade ingredients to treat, nourish and soothe skin
- Hypoallergenic, dermatologically and ophthalmologically tested
- Suitable for all skin types including acne-prone, rosacea and sensitive skin
- Minerals act as a natural sunblock, shielding skin against damaging ultraviolet light
- Safe to use post treatment, including laser, skin and injectable treatments
- Non-comedogenic (won’t block pores)
- Paraben free
- Talc free
- Never tested on animals
- Fragrance free
- Talc free
- Mineral oil free
WHY DID MEGAN CHOOSE ISSADA COSMETICS FOR HER STUDIO?
Megan has 25 years of experience as a Freelance Makeup artist and Beauty Therapist and in 2020 decided to take on the Issada range to provide her makeup clients with toxic free, mineral makeup that not only looked amazing but was also beneficial to her skin. And she hasn’t looked back… all of Megan’s makeup clients can now enjoy the benefits of using Issada Makeup and Skincare.
REFUNDS
We are unable to refund cosmetics and skincare due to change of mind for hygiene reasons.
In the event of faulty products we will replace like-for-like. In the event of faulty products we ask that you make contact within 7 days of delivery via at makeup@megandent.com.au. Please keep your receipt as proof of purchase.
Please Note: We do not refund any shipping charges.
DO YOU SHIP OUTSIDE OF AUSTRALIA?
No, sorry not at this stage.
ANY MORE QUESTIONS?
Megan is more than happy to answer your questions. Just send them to makeup@megandent.com.au.